Updated: May 2026
Using the legacy version? Find that guide here.
Who Can Manage Members
Only an Org Leader, Org Admin, or Team Leader can add or remove users from the command or their respective teams.
Find out what permissions each role has by visiting our guide: (NEW LOOK) AOK Roles & Permissions
How to Add New Users
❗️Before inviting someone, always check that they aren’t already in the command with an incorrect or outdated number.
This helps avoid duplicate accounts and ensures they receive messages properly.
There are four ways to invite users:
Bulk Upload (NEW LOOK)
Via QR Code (NEW LOOK)
To Begin:
Tap on Teams in the bottom navigation menu.
Then navigate to the People tab.
Tap on Invite Member to display your invite options.
Invite via Phone Number
Tap on via phone number.
Enter the first name, last name, phone number, and rank (optional) of the person you are inviting then tap Add.
You may add more than one user at a time.
Once you're done, complete the invite by tapping Invite - # member.
Note: AOK automatically validates phone numbers during the invite process. If a number is invalid or formatted incorrectly, the invite will not go through, and you’ll be prompted to fix it.
On the next screen, you will see a member invited successfully confirmation message and have the ability to assign users to additional teams.
All new users are automatically added to the All Hands team, which includes everyone in the organization.
Tap + Add to team(s) to assign users to additional teams.
Once teams are selected, + Add to Team(s) will display the selected team name or Multiple Teams.
To finish, click Add in the top-right corner.
Congratulations! You have manually invited a new member via phone number to Mustr!
Invite via Contacts
To invite using your contacts, click on from contacts.
This will take you to your phone's settings or display a pop up requesting permission for AOK to access your contacts. Enable or select Allow.
Don't worry! Adyton does not store or use this information in any way.
Now that you have granted access, you can search for the contact you're wanting to invite. You may add more than one at a time. You can see an overview of which contacts you've selected at the top of your screen.
Once you have selected your desired contact(s), click Invite - # member.
Note: Contacts must have a first and last name in their contact to be able to be invited.
Congratulations! You have invited users using your contacts!
You can also invite users using a QR code.
Note: Invite QR codes are valid for 24 hours by default. Leaders can adjust the expiration timeframe in the AOK app (up to 30 days). See the How to Invite Members Using QR Codes guide for full details.
Removing Yourself from a Team (Without Leaving the Command)
Team members can now leave any team they belong to without needing assistance from a team leader or org role, and without being removed from the command.
To do this:
Tap on Teams in the bottom navigation menu.
Search or locate the team you want to leave. Then tap the three dots next to the team name and select Leave team.
You’ll remain in the command and in any other teams you're assigned to.
How to Remove Members From the Command (and all teams):
Tap on Teams in the bottom navigation menu.
Then tap on the People tab.
Search or locate the person you are wanting to remove. Then tap on the arrow next to their name.
🛑 If you do not see see an arrow next to their name, you might not have the proper role to see their profile information.
Please reach out to an Org Leader or AOK support for assistance.
Once in the person's profile click the three dots next to their name.
Choose Remove from organization.
This will remove them from ALL teams within the command too.
When prompted, type "delete" into the text box to confirm deletion.
Then tap Delete.
Additional Method to Remove Members from Teams
You can also remove a member from teams directly from their profile.
In the member’s profile, open the Teams dropdown to view all teams they are assigned to. From there, you can remove them from each team without needing to search for teams individually in the Teams tab. Simply cick the three dots next to the team name and select Remove from team.
You can also manage your own team assignments by opening your profile from the homepage using the circle with your initials in the top-left corner.
